The assessment process culminates in a face-to-face interview. There is a four-stage application process at Barclays:
Numerical reasoning tests Diagrammatic tests or logical reasoning tests Situational judgement tests Personality tests Verbal reasoning tests An e-tray exercise A case study exercise Video interviews and telephone interviews Face-to-face interviews
Questions put to the candidate during their video assessments and interviews will be largely competency-based, but there are likely to be some situational questions as well. Depending on the job role, there could also be technical and quantitative questions.
What Is Barclays Looking for at Interview?
When you book your interview, you will be advised on the (up to) five competencies you are going to be assessed on – different jobs require different competencies. The Barclays website holds competency guides for each level ,so it’s a good idea to read through and think about how you meet the criteria. There are six key traits that Barclays looks for in its employees:
Teamwork Resilience Responsive Learning Relationship Building Numeracy Skills Critical Analysis
You should also refer back to Barclays’ company values when preparing for the interview process. They are:
Respect Integrity Service Excellence Stewardship
Tell me about yourself What are your strengths? What are your weaknesses? Why should we hire you? What is your greatest accomplishment?
Competency-Based Questions
A key element of the Barclays interview is competency-based questions. Competency-based questions usually start with “Tell us about a time when…” or “Give an example of…” The questions you will be asked are all directly linked to the competencies required for the role you are interviewing for. This is why you are advised on the key competencies for the role at the point of applying. The best way to ensure you give strong answers to competency questions is to prepare. Barclays tells you which competencies you will be assessed against, so you have the luxury of time to craft the very best answers possible. Here are some examples of competencies for an analyst role at Barclays:
Supports colleagues with their development by offering help and support Actively supports change and other initiatives by encouraging others to do so Reprioritses own activities to respond to new information and changing requirements, while staying focused on results
Based on the above competencies, here are some examples of questions you might be asked at Barclays if interviewing for an analyst role:
Tell me about a time you supported a colleague with their development by offering help and support Give an example of how you have actively embraced change in an organisation you have worked in Tell me about a time you reprioritised your own activities to respond to new information and a change in requirements
The questions are designed to assess whether you meet the competency criteria. When answering competency questions, you need to give some background on the situation, outline the task, go into detail about the actions you took and then finish with the result. This process is known as the STAR technique. Think about the strongest answers you can give for each competency you are given. A good start is to look through your CV; think about the jobs you have had and see if you can think of any examples of how you fulfil the competency. If your work history doesn’t offer up strong examples, think about your hobbies, work experience and relationships with people. Remember:
The interviewer is looking for what you have achieved personally, so try to use ‘I’ and not ‘we’. Don’t use negative examples of how someone was incompetent and you saved the day – keep things positive and show that you are professional and a team player. Try to get a range of examples together from different places – don’t use the same examples or ones from just a single previous role. To put yourself in a strong position, get a few examples together for each competency so that you have a lot of information to draw on.
Barclays-Specific Questions
As with any interview, think about the interview questions you will be asked about the role and about Barclays itself – and how you will answer them. Examples might include:
Why Barclays? Why this division? What do you know about this division? What could you bring to the role? What issues are currently affecting the banking industry as a whole? What type of research did you undertake for this role? How does your business area fit within Barclays? What issues do you think are currently affecting Barclays clients? What would your response be if you were asked to manage a group, and what would your approach to management be? Tell me about a goal you have achieved in the last three months What challenges face your specific division?
Situational Questions
Situational questions assess your response to workplace scenarios. By studying the personal statement, job description, competencies and any other material you have been given concerning the position you are applying for, you can second-guess the types of questions you might be asked and come up with strong answers. For example, if the personal statement has ‘willing to adapt to change’ in the ‘essential’ category, and the job description states, ‘Takes direction and reprioritises work to accommodate new requirements’, one can expect that the candidate might be asked a situational question like: “What would you do if the objectives for the project you were working on were changed by management halfway through?” The best way to answer a situational question is to refer to a time when it happened to you. In the case of the example above, rather than trying to explain speculatively how you would cope with change, talk about a time when this has happened and tell the interviewer how you handled it. If you know this kind of question is likely to come up and you have no examples to give, think along the lines of – was there a time when your sports club faced last-minute changes that affected their place in the league? How did you react? How did you motivate your team members and stop them from giving up? Simple everyday situations can often offer excellent examples, as long as you plan your answers and their delivery. Examples of situational questions you might be asked by Barclays:
Tell me about a time you managed to persuade someone to take your point of view Tell me about a time you had to change your approach to be understood by someone else Tell me about a time you had to deal with a problem in a team
Business Area Questions
Depending on the role you are interviewing for, there may be some specific questions which relate to the business area you are applying to:
Technical Questions
Here are some examples of technical questions you may be asked:
How is data stored? How does the garbage collector work? When does it get used? What’s the difference between an abstract class and a class? How do you use reflection? What are the advantages of reflection? What are the disadvantages of reflection? What does hashCode() do? If I implement cloneable, what methods should I override? Why would I want to implement cloneable? What’s the difference between an Array and an ArrayList? Can I call Java from C++? Can I call C++ from Java? How do you use threads in Java? How can you implement a semaphore? How is inheritance different in C++ and Java?
Quantitative Questions
Sometimes quantitative questions will have a correct or incorrect answer, and sometimes the employer is just looking to see how you would approach the question. There may be a correct answer but it’s often obscure and the employer isn’t worried about you getting it right. Here are some examples of quantitative questions you may be asked: Question: What is the sum of the numbers from 1 to 50? Answer: This question has a correct answer, which is 1,275. The best way to work this out is by noticing that when you pair the first and last numbers, the second and second-to-last numbers and so on, the result is the same (1 + 50 = 51, 2 + 49 = 51, etc.) All you then need to do is work out how many pairs there are from 1 to 50 (50 divided by 2) and then multiply that by 51. You can do this for any consecutive number sequence by using the formula: (n / 2)(first number + last number) = sum (n= the number of integers; in this case, 50). Question: How many Dairy Milk chocolate bars were sold in the UK last year? Answer: This question does have a correct answer, but the employer is extremely unlikely to know it. They are more interested in how you get to an answer – the process you take and the logic you use. For this question, you might estimate the UK population, then divide that by the key age groups consuming Dairy Milk. You might then estimate how much Dairy Milk each group consumes in a year. Adding the amounts together will give you the total amount in a year. You could show your acknowledgement of popular chocolate days and seasons in the UK – like Valentine’s Day and Christmas. What is important here is that you show your thought process. The interviewer wants to know how you think around a problem and is less interested in the figure that you give them at the end. Make sure you speak your thoughts out loud when you are working through questions like this, so the interviewer can understand how you approached the problem.
Investment Banking
If relevant to your application, you may be asked specific questions about Barclays Capital and also investment banking in general:
Why investment banking? How do you value a company? How is a merger/acquisition structured?
Questions for the Interviewers
It’s often just as important to ask questions at an interview as it is to answer them. Asking the right questions can demonstrate your interest in the company and your commitment to the role. Here are some examples of questions you could ask at the end of your Barclays interview: “Are there any opportunities for training and personal development in this position?” This demonstrates personal determination, your commitment to career progression within the company and a keenness to develop your skills. “What do you consider to be the key goals and objectives for this role in the first 12 months?” This shows that you are aware of the impact your role can have on the company and your keenness to produce meaningful results. It also shows that you are keen to hit the ground running straight away. “What are your goals for this department (or you could say ‘company’) in the next five years?” By trying to establish where the company sees itself long-term, you are suggesting you intend to serve the company for at least this long. You are also demonstrating a sense of personal ambition as well as an interest in the organisation. “How does my role fit with the organisation as a whole?” This demonstrates your interest in the workings of the business and how your role fits within a wider context. “Is there anything else you would like me to go into detail about?” This shows confidence and self-awareness – you want to talk more about what you can offer and why they should hire you.
Final Thoughts
The key to a successful interview is preparation. Often, when individuals haven’t prepared for competency-based and situational questions, they use one example for all of their answers or talk too generally. When planning your competency responses, keep in mind that the employer wants to see a wealth of experience from you as an individual. Don’t get flustered or panic if you think you have given a wrong answer. More often than not, the employer is looking for your ability to keep a cool head and use logic and your knowledge to get to an answer. Barclays advises candidates to find out as much information about the company as they can before arriving at their interview and suggests looking at Twitter, in national newspapers, at the business press and on its (corporate) website to find out more.
